Jiggs leads the agency by setting the strategic direction, managing overall operations, and driving business growth. Jiggs works closely with the executive team to define and execute long-term goals, ensure operational efficiency, and build strong client relationships. As the face of the agency, Jiggs is responsible for its overall success, culture, and financial health.
Key Responsibilities:
- Strategic Leadership: Set the agency's vision, mission, and long-term strategic goals. Lead the development of business plans and initiatives to drive growth and profitability.
- Operational Oversight: Oversee the daily operations of the agency, ensuring alignment with the agency's goals and values. Ensure all teams are working efficiently and effectively to meet client expectations.
- Client and Stakeholder Relations: Build and maintain strong relationships with clients, key partners, and stakeholders. Represent the agency at industry events, conferences, and with potential clients.
- Financial Management: Monitor the agency’s financial health, approve budgets, and ensure profitability. Work closely with the CFO to track financial performance and ensure sustainable growth.
- Team Leadership: Provide leadership and guidance to the executive team and employees. Foster a positive work environment that promotes creativity, collaboration, and innovation. Oversee talent development and ensure the right team is in place to achieve agency objectives.
- Risk Management: Identify and manage potential risks to the agency's success. Ensure compliance with legal, regulatory, and industry standards.
- Reporting and Metrics: Regularly report to the Board of Directors on the agency's performance, progress on strategic goals, and key challenges.
Jiggs drives the agency's vision, growth, and culture, ensuring long-term success and sustainability.