Case Study

AT&T Canada & Cisco

Direct-mail campaign to top enterprise decision makers for AT&T Canada Business IP Services. An oversized package built around an executive briefcase replica drove a 21% response rate and twelve attributed sales.

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The objective was a highly-targeted direct-marketing campaign to support AT&T Canada's Business IP Services — and to lock in as many face-to-face meetings as possible with the 300 key Frame Relay customers AT&T considered prime prospects: top enterprise decision makers and IT executives.

Make a case.

Working with the Cisco Powered Network Jumpstart program, what we did was — literally and figuratively — make a case. We designed an oversized package built around a single theme: "The Case for Business IP."

Inside was a life-sized replica of an executive briefcase that was offered to recipients who agreed to take a meeting with an AT&T sales executive. Inside the replica was a brochure and a letter that "made the case" for the service.

AT&T Canada / Cisco Powered Network — 'Making The Case for Business IP' executive briefcase mailer, opened to show brochure and letter

Beyond the mark.

The results went well beyond the goals of the initiative. The campaign drove a 21% response rate and twelve sales were directly attributed to the promotion in its first run.

AT&T Canada Business IP brochure and case mailer — packaging, brand collateral, and inserts

Working with Cisco Jumpstart was a very valuable experience in that they brought a lot of expertise and a lot of resources to the table. They not only had experience launching similar services overseas, but an excellent creative team that could drive our message to the marketplace.

— Alexandra G. Cooper, Manager of Data Services Marketing Communications, AT&T Canada

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